“Following the tragic events in Ashburton on Monday 1 September, we’re putting further security
measures in place to reinforce that our staff and clients can feel safe at our offices.
If you’re visiting one of our offices, you may be asked to show identification and need to have a
specific reason for going in. We encourage you to ring the Contact Centre on 0800 559 009. The
Contact Centre will be able to help you with many situations over the phone and will make an
appointment for you if you do need to come in.”