Individual Client Level Data presentation and update

On Friday the 26 May Connect South hosted a forum with the aim of updating Otago providers on matters relating to ICLD.
Veronica Bennett, a member of ComVoices ICLD Working Group provided an update on where things were with MSD’s ICLD collection.

Here’s the presentation from the day.

Connect presentation ICLD updated

Things have continued to unfold since, here’s an update on development:

In the presentation Veronica noted the announcement re the handing of the work over to Social Investment Agency (SIA) to form a working group -www.beehive.govt.nz/release/next-steps-individual-client-level-data

Brenda Pilott for ComVoices met soon after the announcement and her understanding is that ComVoices would be part of developing the ToR. There has been no word from SIA about the formation of the working group. The Privacy Commissioner hadn’t been asked for input last week.

ComVoices will continue to advocate for this process being managed as promised.

The Social Investment Unit transmogrified into Social Investment Agency so it is possible this has delayed progress.

The Privacy Commissioner’s Inquiry Into The Ministry Of Social Development’s Collection Of Individual Client-level Data From Ngos is available online.

Press release from MSD on apparent ICLD data breach

One of the reasons that amassing sensitive client data is a bad idea looks to have come to have proven true as MSD’s new system didn’t work and is being scrapped.

Minister Ann Tolley has issued a press release stating that the new MSD system for submission of individually identifiable client level data is not up to scratch.

You can read the full release below.

To put the $330 million quoted as being spent on community based social services in context: $857 million is in the same budget for Inland Revenue’s new tax administration system.

New IT platform for individual client level data system

Hon Anne Tolley

Minister for Social Development

5 April 2017
New IT platform for individual client level data system to be developed

Social Development Minister Anne Tolley says a new IT solution will be developed for the collection of individual client level data from NGOs as the current system is not up to standard.

“Last night I was advised by MSD about a technical issue with the portal where providers submit individual client level data,” says Mrs Tolley.

“No private information on clients was available, however a provider was able to view another provider’s folder. The system was shut down last night as a result. To date, 136 providers have been invited to upload client level data into the DIA shared portal, only 10 providers have uploaded information so far.

“I’ve asked officials for advice on the next steps which will involve using a different IT platform that will be robustly tested.

“It’s vital clients and providers have confidence that their information is being protected. We will work with the Privacy Commissioner and the Government’s Chief Information Officer to ensure we get this right.

“It’s important we have a secure IT system which enables government to access client level data so we can target funding to the services which best help our most vulnerable New Zealanders. We need to be able to understand what services are needed, what is effective, and identify any gaps.

“All New Zealanders would expect that the $330 million we fund in community based social services every year is spent on programmes that get the best results for New Zealanders, particularly the most vulnerable.”

ends