Vodafone emails will stop working at the end of November

Vodafone NZ has announced they are ending their email service on 30 November 2017. This includes all the other email services they have scooped up over the years. You won’t be able to send emails but you can have incoming emails forwarded.

That means if your email address ends in any of these then you need to find a new provider:

  • clear.net.nz
  • es.co.nz
  • ihug.co.nz
  • paradise.net.nz
  • pcconnect.co.nz
  • quik.co.nz
  • vodafone.co.nz
  • vodafone.net.nz
  • wave.co.nz

So what’s a NonProfit to do? Fortunately there are plenty of options but don’t delay making a decision; the sooner you take action the better.

The answer involves finding a new email provider – there are plenty of them out there and some are free. But rather than jump to another domestic arrangement why not take this opportunity to improve your security and name recognition?

There are many advantages to a custom domain but the most persuasive one for me is asking – would you trust an email from anz@gmail.com to be from your bank? If not why would your clients or donors trust yournonproft@yahoo.com?

Using a custom domain name (like our own @connectsouth.org.nz email addresses) separates your email address from the service that provides it, meaning you can change provider and keep the same address – like we can now do with phone numbers.

The domain name can be used for a website too so if you’re already using a domain for your site you don’t need to buy another.

A custom domain costs around $40 a year to buy. You can often find sign up deals for the first year. The Domain Name Commission maintains a list of registrars who can sell you a Kiwi domain at www.dnc.org.nz/registrars.

If you don’t want to use a custom domain it is easy enough to visit gmail.com, outlook.com or myriad others and sign up, forward your old emails to the new one and start replying from the new one then email everyone on your address book to tell them you’ve got a new email address. Keep an eye on emails continuing to arrive at the old address – you might need to offer a personal reminder to change.

If you are switching to a custom domain you need to find a provider. If you are buying hosting for your website you might already be paying for email addresses – you can check that out with your supplier.

If not, Google and Microsoft both offer free email to registered charities.

You verify your eligibility through techsoup.net.nz in both cases. 

Google’s free offer is through G Suite for Nonprofits it also includes contact syncing, calendars, online storage, online office apps and more – there’s even free online advertising!

Microsoft’s free offer is through Office 365 Nonprofit and it too includes contact syncing, calendars, online storage, online office apps and more.

If you need under 25 users Zoho Workplace is free too and you don’t need to be a charity. You might have heard about Zoho recently when The Warehouse signed up with them. If you have more than 25 users they’ll cut the price for you if you drop them an email.

None have adverts – these are business services provided for free. Other email services are out there but at a cost.

In all cases you sign up, provide a code from TechSoup (Google and MS only), verify you own the domain and start adding email addresses. Office 365 is more customisable (to a dizzying degree), G Suite is simpler and probably complex enough for all but the biggest NonProfts and probably most of them too. You can have thousands of email addresses through either scheme for free – possibly more!

You can transfer existing emails to the new service and for some emails that’s going to be absolutely necessary. How you achieve this depends on a few factors – POP3 vs IMAP, local vs hosted how many users and emails – it’s an article in itself – possibly several!

Vodafone has a forwarding service  and you can download all your messages – you can find out more at https://www.vodafone.co.nz/email/ – there are tidier ways of doing this if you know how – give Rob a call on 03 471 6177 and he’ll talk you through some options.

You might want to take the time to see how any change affects your policies and procedures. You’ll want to check IT and privacy policies definitely.

The Ministry of Health has good up to date guidelines on using ‘cloud’ services with personal information. Cloud means any digital service that is provided outside your premises so the Vodafone email counted as a cloud service too. www.health.govt.nz/our-work/ehealth/digital-health-standards-and-governance/cloud-computing-and-health-information

Both Google and Microsoft offer two step verification meaning you need to have something more than your password to get access – for instance you might need to get a text to a phone number. This is a chance to increase your security.

There will undoubtedly be some pain in the move but the sooner you move and the more of the opportunities you take up the slicker it will be.

If you have questions Otago NonProfits can get free support from Connect South. Just email it@connectsouth.org.nz or call 03 471 6177.

Outside Otago we’re still available but the support would be chargeable. In either case we can undertake the work for you for a fee.

SUPERU: What works for children exposed to family violence?

Another in the Social Policy Evaluation and Research Unit’s ongoing series of What Works reports has been released.

This time it looks at what family violence services are being delivered, how well they work and what the international evidence says on the subject.

There’s not a lot of fat in the report – it’s very focused and summarising any of it seems to come with the caveat that you need the context. With that in mind the key messages are:

  • Witnessing family violence and non-physical violence can be as traumatic as experiencing physical violence but this isn’t reflected in the programs available across New Zealand
  • Oranaga Tamariki’s birth is an opportunity for significant change
  • We need to tailor services to individuals
  • The quality of service provided is important and it needs to be trauma informed
  • Psychotherapy and parenting skills work best
  • We need more evidence about what our NZ programs deliver
  • Graded responses, including considering exposure to violence are needed
  • Resourcing services is an issue

There is a handy section on what people who work directly with families can do on page 17 that’s summarised in this video.

4 pages of references round out the report if you’d like to dig further.


Seminar on using tablets and phones securely

Balancing the need for easy access with the need for security can be a tricky task. EVen more so when you arm staff with smartphones and tablets.  But there are ways to reduce risk whilst maintaining security.

Otago Chamber of Commerce hosts monthly tech sessions. An this month they are covering “Secure Device Managers. A discussion on the risks your business may face when using smartphones in the working environment, and solutions to mitigate the risks, track devices, and secure your data. Relevant for the single device of a small business to large organisations operating thousands of devices.”

That sounds like it could be very useful to nonprofits delivering services in the field.

The session is on 29 April 2016 11:00am to noon at  Otago Chamber of Commerce, Level 3, 442 Moray Place, Dunedin

It’s delivered Ajay Kumar a resident tech expert from Vodafone hosts monthly tech talks to help our members keep up with the latest apps, upgrades and uses for our mobile technology.

Full details are on the OCC website.

Senior Chef Cooking Classes

Age Concern Otago has organised a cooking course for Senior Citizens

The goal of the course is to improve cooking skills, nutrition knowledge, meal planning and how to shop smart for nutritious economical food by attending a friendly 8 week Senior Chef Course.

Places are limited, to book your place or for information phone Age Concern on:
(03) 477 1040

Mondays or Thursdays, starting Monday February 15th & Thursday February 18th at 10:00am-12:30pm

Screenshot from 2016-02-11 10-09-47

Assess your organisation!

nznavwww.nznavigator.org.nz is a New Zealand website dedicated to helping you assess the viability of your NonProfit. You can share the online questionnaire with colleagues and board members and it will automatically join the results or just answer the questions yourself for a quick report on performance.

You can trot through the questions in about 10 minutes.

Once complete you are provided with a report showing how you have ranked across different areas:

  • Direction
  • Governance
  • Leadership
  • People
  • Administration
  • Finances
  • Communication
  • Evaluation
  • Relationships

You are then directed to resources that will help you develop in the relevant areas.

You can come back later and complete the assessment again and you’ll be shown a comparison.

This is simple tool that can help you reflect on your organisation and find out how you and your NonProfit can develop further.


Results Based Accountability – Workshop Resources

First slide of RBA presentation

Here is the presentation as delivered on 10 December 2014 at Community Link.

On the day online resources were mentioned, these are available at www.familyservices.govt.nz/working-with-us/funding-and-contracting/results-based-accountability/. They are being updated – we’ll share the revised info through the DCOSS meeting list when it’s available.

Have you made use of RBA? And are you willing to share your experience – if so get in touch – DCOSS email.

We’ll be running more session in 2015 – make sure you’ve signed up to our mailing list so you don’t miss out. Just add your name and email address to the form on the right.

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