Independent report into MSD security breach published

MSD has released the independent report into March’s Individual Client Level Data breach. Human error is making the headlines but the report suggests systematic failures in governance and process.

You can join us for a frank discussion around on this on Friday 26th May at 1pm.

You can read it in full below along with an issues paper or access it directly from MSD’s website with their opinion. It’s release has been picked up by news sources and organisations including:


Radio NZ




Youthline have a released an App to help youth reach their full potential

Youthline (supported by Coca-Cola) have released an app that help youth explore who they are and become their best selves.

You can play online or get the app on Android or iPhone/iPad.

There are Good2Great weekends coming soon too – no dates for Dunedin or Southland yet but Oamaru is May 10-12.

Find out more from or watch the video below for an introduction.

Pay gaps and their resolution

You’ve likely read about the recent court decisions and government offer to settle a pay equity case for healthcare workers.

If accepted by Cabinet and Unions pay rises will roll out to care and support workers in healthcare in July 2017 and increase each year until parity is reached.

A few examples of the press around this:

ODT: Women set for big pay rise 18 April

Stuff: Health care workers just the beginning of equal pay story 25 April

NZ Herald: Watch: Kristine Bartlett’s emotional reaction to pay equity win 18 April

NZ Herald: Big pay rise for women: Deal likely to alarm private sector 18 April

If you are part of a non-profit that works in this area you’ll be well versed on the ins and outs and the top level effect on your P&L but this pay settlement is likely to be the start of a significant shift for many non-profits and not just those working in healthcare.

Commentators have suggested that we are seeing one aspect of systematic oppression of women in one area of work ending but possible effects could be:

  • Better qualified staff could be attracted to affected roles
  • Can more be expected of better paid staff?
  • Other aspects of systemic oppression weakening, but which ones?
  • A ratcheting up of pay for other posts within affected organisations may be expected eg supervisors, managers, administrators, CEOs? How would this be funded? What if it wasn’t?
  • The availability of workers in competing sectors may reduce as they are attracted to better paying work. Why work for a social service when health pays better?
  • Other undervalued groups may take court actions
  • The fight for fair pay may receive a boost
  • Other sectors may follow suit eg education support workers case is already underway
  • Labour market competition raising all wages

That’s a lot to think about for any non-profit employer when finding enough to pay current wages can be a struggle but it’s an opportunity for us all to consider the need to fairly remunerate staff not just to avoid court cases but also to do our part in delivering fairness.

Having recognised an open stable door the Government is hoping to ensure an orderly exit by introducing new legislation.

The Draft Employment (Pay Equity and Equal Pay) Bill is out for consultation now along with a redacted cabinet briefing paper:

Written submissions on the Bill are welcome until 5pm on Thursday 11 May 2017.

We encourage you to submit comments.

An interesting aspect of the proposed legislation is that it won’t address pay disparity between ethnic groups, age or anything other than gender.

Update: here’s the agreed position that is going to work​ers for ratification

Care and Support Equal Pay Negotiations - Agreed Position (1)

Privacy Commissioner report on Individual Client Level Data

The Privacy Commissioner has reported back on the Ministry of Social Development’s collection of Individual Client-Level Data from NGOs.

The report strongly urges the government to implement recommendation one:

Recommendation one: MSD should consider alternative methods for accomplishing its goals such as having the information collated and analysed by Statistics New Zealand in the Integrated Data Infrastructure

We encourage everybody to have a read of the report, it is well written and clearly written and lays out the many issues and the Commissioner’s view on each.

Here it is in full:

2017-04-04 Inquiry into MSDs collection of individual client-level data ... (1)

Press release from MSD on apparent ICLD data breach

One of the reasons that amassing sensitive client data is a bad idea looks to have come to have proven true as MSD’s new system didn’t work and is being scrapped.

Minister Ann Tolley has issued a press release stating that the new MSD system for submission of individually identifiable client level data is not up to scratch.

You can read the full release below.

To put the $330 million quoted as being spent on community based social services in context: $857 million is in the same budget for Inland Revenue’s new tax administration system.

New IT platform for individual client level data system

Hon Anne Tolley

Minister for Social Development

5 April 2017
New IT platform for individual client level data system to be developed

Social Development Minister Anne Tolley says a new IT solution will be developed for the collection of individual client level data from NGOs as the current system is not up to standard.

“Last night I was advised by MSD about a technical issue with the portal where providers submit individual client level data,” says Mrs Tolley.

“No private information on clients was available, however a provider was able to view another provider’s folder. The system was shut down last night as a result. To date, 136 providers have been invited to upload client level data into the DIA shared portal, only 10 providers have uploaded information so far.

“I’ve asked officials for advice on the next steps which will involve using a different IT platform that will be robustly tested.

“It’s vital clients and providers have confidence that their information is being protected. We will work with the Privacy Commissioner and the Government’s Chief Information Officer to ensure we get this right.

“It’s important we have a secure IT system which enables government to access client level data so we can target funding to the services which best help our most vulnerable New Zealanders. We need to be able to understand what services are needed, what is effective, and identify any gaps.

“All New Zealanders would expect that the $330 million we fund in community based social services every year is spent on programmes that get the best results for New Zealanders, particularly the most vulnerable.”


Vacancy : Community Outreach and Marketing Coordinator

Otago Access Radio logo

Community Outreach and Marketing Coordinator



25 week Fixed Term Position. 18 Hours per week        

Otago Access Radio (OAR FM) is a growing community access station broadcasting in 

Dunedin on 105.4FM, 1575AM and online and on demand from

OAR FM’s four staff work with:

  • 210+ volunteer broadcasters (aged 12 to 92) contributing to
  • 90+ regular Dunedin-made radio programmes and podcasts in
  • 10 different languages

Attracting hugely diverse listenership!

The Background:

Recent Colmar Brunton research confirms that listeners and volunteer broadcasters value the benefits to the community derived from Access Radio. However the same research identified the need to raise the profile of Access Radio programmes and unique opportunities on offer.

OAR FM is excited to offer this role to champion our place on the media spectrum as THE voice of our local communities.

The Purpose of the Role:

To increase OAR FM’s visibility in Dunedin and grow engagement with OAR FM programmes and services.


  • Design and conduct research to identify and better understand OAR FM’s current and potential audiences
  • Research to investigate programme makers and community groups needs
  • Survey Dunedin public and conduct focus groups for community input into station direction
  • Develop targeted outreach and promotional collateral, in collaboration with station staff, tailored to core audiences (as revealed through research)
  • Coordinate application for funding the outreach and promotional collateral
  • Outreach campaign development and implementation (as a result of the research) develop targeted campaign strategies and activate them.
  • Refresh OAR FM station collateral and messaging to use at all OAR FM and public events
  • Develop collateral highlighting the benefits of exercising corporate social responsibility through sponsorship and/or advertising on OAR FM
  • Develop and implement campaign to engage local businesses and potential funders


Qualification: Marketing Graduate/or previous experience in research, development and implementation of effective marketing campaigns

Skills required:

  • Ability to work independently with little supervision
  • Ability to work collaboratively, as a part of a team
  • Excellent communication and organisational skills to implement and coordinate initiatives
  • Knowledge of Internet technologies relevant to online advertising, podcasting and digital media
    • Ability to connect with a diverse range of people and appreciation of ethnic and niche community groups
    • Confident and friendly personality
    • Self-motivated and well organised
    • Excellent attention to detail
    • Excellent command of verbal and written English
    • Ability to work effectively to deadlines and with tight budgets
    • Innovative and creative

Additional skills and experience in these fields will be an advantage:

  • graphic design
  • broadcast media
  • non-profit charitable sector
  • mobile app software development

Apply in writing to OAR FM General Manager Lesley Paris

Applications close 5pm Wednesday 19th April 2017


Elder Abuse and Neglect Response tender open

These services have gone out to tender. The description below suggests that there could be one or many organisations appointed across the country. Connect South are happy to facilitate a community meeting to investigate a collaborative bid if people or organisations are interested. Details of a briefing meeting are below.

The Ministry of Social Development (MSD) is seeking to appoint suitably qualified provider(s) across New Zealand to be responsible for the day to day delivery of Elder Abuse and Neglect Response services (EANR) within their communities. EANR responds to the needs of older people experiencing or at risk of abuse or neglect. The service has a primary focus on intervention.

The Ministry is seeking to appoint provider(s) across New Zealand who will be responsible for the day to day delivery of EANR within their communities.

The service delivery aims include:

  • a primary focus on intervention – direct assistance for older people experiencing elder abuse and neglect
  • interventions are responsive to the needs of older people who have experienced or at risk of abuse and neglect in a timely manner
  • interventions that are culturally responsive, particularly for Māori and Pasifika and migrant groups
  • preventing revictimisation of older people experiencing abuse and or neglect.

Key outcomes

In delivering EANR we want to see the following outcomes achieved:

  • older people experiencing (or perceived to be) abuse and neglect are protected and safe
  • older people’s views are respected, valued and they are recognised as the experts of their lives
  • older people are empowered to be self-determining, independent and confident in their daily life, as appropriate
  • older people, their families and whānau are connected to services and work together.

The direct link to the EANR tender is:

A briefing about the new service and tender will be held:

Date: Friday 24th March 2017

Time: 10.00am – 11.00am

Venue: Dunedin Community Link, Ministry of Social Development, Cnr Castle and Cumberland Streets, Dunedin

NB* please bring a form of ID as this will be requested when accessing the building



Artsenta is running an afterhours trial

From February Artsenta will trial after hours studio sessions for 8 weeks. This is for people who want to be creative but can’t attend during normal opening hours. If you know someone that could benefit from this initiative please pass this information on.

Artsenta is a community art workshop for people who have experience of mental illness, they celebrated their 30th year in 2016.

Sessions are 5-7pm on Wednesdays from 8 February until 29 March.

No referral is needed but people need to have had some contact with a mental health provider, PHO or GP.

Artists will be asked for a koha and will be expected to be able to work independently.

The sessions are in addition to Artsenta’s funded service.

Artsenta director, Paul Smith, said the initiative is being undertaken due to requests made by members of the community, “There are a number of people who have come to Artsenta and really benefited from it, but work commitments now prevent them from attending. We want to support them and also open the door to other people who work or are busy during the day.”

“We know that being part of a creative community can support people’s mental wellbeing and so its great to be able to undertake this trial and see what level of demand there is. But places are limited so we encourage people to register their interest.”

More information is available at – or by phoning 03 477-9566.Displaying image001.jpg

Vacancy: Family/Whanau Workers @ Anglican Family Care

Anglican Family Care is currently seeking two dynamic, enthusiastic Family/Whanau workers to join our Family Start team in Dunedin. We are looking for people who have experience in working with children and families and who will share our passion for ensuring children are safe and families are supported.

The positions are both 37.5 hours per week, Monday – Friday

Find out more on Seek

About Anglican Family Care:

We have been providing social services in Otago for over forty years, working with children and their families. We have the responsibility for delivering:

  • Social services and counselling support to children and families
  • Family Start programme
  • Restorative Justice
  • A strong brand and community relationships

About the position:

Family Start is a home visiting programme that focuses on improving children’s growth and health, learning and relationships, family circumstances, environment and safety.  Family Start begins to support babies and their parents/caregivers early – before the baby’s birth or in their first year.

Anglican Family Care supports families/whanau to access a comprehensive range of welfare, health, education and other necessary services appropriate to their needs.

The ideal candidate should possess the following:

  • A tertiary qualification in one of Social Work, Early Childhood Education or Nursing
  • Knowledge of parenting and child development
  • An understanding of Care and Protection principles and the CYP&F Act 1989
  • Good knowledge of community resources and an ability to develop networks, particularly in the Maori and Pacific Island communities
  • Experience working with families who need support with complex and often stressful situations
  • Sound computer and data base skills
  • Current driver licence

If you want an opportunity to work in an organisation that really makes a difference in the quality of lives of children and their families in Otago, then this role is for you.

You will be required to pass a police check.

Find out more and apply on Seek

To apply for this position please submit a cover letter and a CV via seek by 5pm Friday, 27 January. 

Vacancy: Social Worker Manager @ Arai Te Uru Whare Hauora

Whaiora Mō Tātou

Well-being For All

Social Worker Manager

Do you want to make a lasting contribution to the wellbeing of whānau in the community? Are you motivated by supporting others to achieve better Health outcomes?

Would you like to be part of a dynamic and diverse Whānau Ora team of kaimahi providing quality services within a Kaupapa Māori Organisation? Then we would like to hear from you.

Arai Te Uru Whare Hauora is requesting applications for the position of Social Work Manager. Please note that this position is fixed term, part-time. As the Social Work Manager you will need to be registered and have a well-grounded Social Work practice background with the appropriate post graduate qualifications.

A strong commitment to professional development and whanau/family quality care is desirable.

Experience in working within Māori environments e.g. NGO’s, Māori Providers and communities, tikaka and Te Reo an advantage. The ability to work effectively in a wide range of cultural settings is preferable.

What we can provide is a whānau friendly working environment, opportunities to extend through professional development, and lots of interesting experiences.

Please contact Rebecca for a Job Description and application details.

Applications close 4pm on Friday 27th January 2017

Arai Te Uru Whare Hauora

25 College Street


P.O. Box 5626


Phone (03) 471 9960; Fax (03) 471 9962

Arai Te Uru Whare Hauora’s aim is Whānau Ora – supporting Whānau to develop their own strengths and resilience.