Calendar

May
6
Sat
Freefall @ Hocken Library 90 Anzac Avenue
May 6 @ 10:00 am – Jul 1 @ 5:00 pm
Jun
16
Fri
Exhibition: Intrepid journeys travelling with the Hakluyt Society
Jun 16 – Sep 8 all-day
Jun
26
Mon
The Course for Team Leaders (day 3 of 4) @ Mercure Dunedin Leisure Lodge
Jun 26 @ 9:00 am – 5:00 pm

Registration form due Monday 5th of June 2017.

A 4 day course that runs over Monday 12th to Tuesday 13th of June & Monday 26th to Tuesday 27th of June 2017

Page 3 for registration form or contact VJ Henderson

Dn & Tim May_Jun_July Course Outline

CANCELLATION POLICY: Registrations cancelled less than five working days prior to commencement of the workshop are not eligible for a refund. However a substitute from the same company may attend. Some courses are subject to special conditions.

The Course for Team Leaders

AIM To enable Team Leaders and Managers to understand and utilise the skills required to be more

effective in today’s workforce through effective planning and management of staff and processes.

These key personnel have hands-on control of output and quality, and can significantly influence

productivity and therefore profitability in the organisation.

Those attending will be given instruction and the tools to work through specific issues for

implementation of action, on the return to work.Apractical experiential training programme within a

supportive environment for people that allows participants to personally analyse and develop skills.

LEVEL An essential programme designed for all Team Leaders, First Line Managers, Supervisors,

Production Managers, Operation Managers and Project Managers.A workshop for any people who

have the responsibility of planning and directing staff in the achievement of goals.

CONTENT • The Changing Role of the Team Leader • Conflict reduction and resolution

• Goal Setting – in performance and behaviour • Performance Management

• Delegation – tools for effectiveness • Legislation – 2017 requirements

• Communicating effectively • Giving & receiving feedback

• Managing Change – planned/sudden • Imparting information to others

• Reinstructing an experienced worker • Instructing a learner

• Handling relationship problems • Dealing with difficult people

• Team Development – 9 Building Blocks • Leadership – 4 Key Styles

Please check the back of this brochure for a more detailed content

BENEFITS • Exposure to current thinking and practices in management development.

• Opportunity to learn and practice skills in a supportive and participative environment

• A full set of comprehensive handout material for on-going reference

• Improved productivity • Increased profitability

• Reduced frustration • Improved confidence

• Post workshop support

FACILITATOR Leo Wenborn – A highly recognised and successful management consultant and trainer with a

wealth of experience in the practical implementation of management in public and private

organisations. Leo has over twenty years experience and his enthusiasm and knowledge provides

the highest-quality learning opportunity.

Jun
27
Tue
Two Day SP10 Job Evaluation Training @ Dunedin
Jun 27 all-day

Course SynopsisSP10 new small

Enhance capability in your organisation by undertaking the formal two day SP10 Job Evaluation Training, enabling you to evaluate internal jobs in SP10 efficiently.

Who should attend

HR Practitioners, Line Managers and remuneration committee members in organisations using the SP10 Job Evaluation System

You’ll leave with (following completion of post-workshop assessment)

  • A formal accreditation in the Strategic Pay SP10 Job Evaluation System, valid for two years.
  • A SP10 Job Evaluation Manual

REGISTER HERE

Price

$1,950 + gst for the first participant
$1,750 + gst for second and subsequent participants

The Course for Team Leaders (day 4 of 4) @ Mercure Dunedin Leisure Lodge
Jun 27 @ 9:00 am – 5:00 pm

Registration form due Monday 5th of June 2017.

A 4 day course that runs over Monday 12th to Tuesday 13th of June & Monday 26th to Tuesday 27th of June 2017

Page 3 for registration form or contact VJ Henderson

Dn & Tim May_Jun_July Course Outline

CANCELLATION POLICY: Registrations cancelled less than five working days prior to commencement of the workshop are not eligible for a refund. However a substitute from the same company may attend. Some courses are subject to special conditions.

The Course for Team Leaders

AIM To enable Team Leaders and Managers to understand and utilise the skills required to be more

effective in today’s workforce through effective planning and management of staff and processes.

These key personnel have hands-on control of output and quality, and can significantly influence

productivity and therefore profitability in the organisation.

Those attending will be given instruction and the tools to work through specific issues for

implementation of action, on the return to work.Apractical experiential training programme within a

supportive environment for people that allows participants to personally analyse and develop skills.

LEVEL An essential programme designed for all Team Leaders, First Line Managers, Supervisors,

Production Managers, Operation Managers and Project Managers.A workshop for any people who

have the responsibility of planning and directing staff in the achievement of goals.

CONTENT • The Changing Role of the Team Leader • Conflict reduction and resolution

• Goal Setting – in performance and behaviour • Performance Management

• Delegation – tools for effectiveness • Legislation – 2017 requirements

• Communicating effectively • Giving & receiving feedback

• Managing Change – planned/sudden • Imparting information to others

• Reinstructing an experienced worker • Instructing a learner

• Handling relationship problems • Dealing with difficult people

• Team Development – 9 Building Blocks • Leadership – 4 Key Styles

Please check the back of this brochure for a more detailed content

BENEFITS • Exposure to current thinking and practices in management development.

• Opportunity to learn and practice skills in a supportive and participative environment

• A full set of comprehensive handout material for on-going reference

• Improved productivity • Increased profitability

• Reduced frustration • Improved confidence

• Post workshop support

FACILITATOR Leo Wenborn – A highly recognised and successful management consultant and trainer with a

wealth of experience in the practical implementation of management in public and private

organisations. Leo has over twenty years experience and his enthusiasm and knowledge provides

the highest-quality learning opportunity.

Jun
28
Wed
Making KPI’s Measureable, Relevant & User Friendly @ Mercure Dunedin Leisure Lodge
Jun 28 @ 9:00 am – 5:00 pm

Registration form due Wednesday 21st of June 2017. On page 9 of attachment, or contact VJ Henderson.

CANCELLATION POLICY: Registrations cancelled less than five working days prior to commencement of the workshop are not eligible for a refund. However a substitute from the same company may attend. Some courses are subject to special conditions.

Price includes all handout material and lunch.

Dn & Tim May_Jun_July Course Outline

AIM: To give participants a clear understanding in the development and utilisation of Key Activity Areas (KAA’s). Key Performance Indicators (KPI’s) so as to better provide feedback to staff in a professional user friendly manner not only in productivity but also behavioural standards.

CONTENT • Goal Setting and the practical application of SMART goals. • What is a KFS? • What is a KAA? • What is a KPI? • Why do we need all three (KFS’s, KAA’s, and KPI’s)? • Why your company standards are critical in the implementation of this process. • The bench mark • Improving the standard or lowering the water level. • Is 100% accuracy 98% of the time a realistic target? • What are the ramifications if we do not achieve this? • The 12 KAA’s and their KPI’s • What are the 12 and why do all staff need these 12? • Setting objective measures to avoid the “dutch auction” • How to measure subjective areas • How to identify the KPI’s specific to each person • How to apply these KPI’s in a transparent constructive manner • How to collect data so as the feedback process is measured against the company standards as opposed to personal standards • The myths performance measurement that can lead to failure

FACILITATOR: Leo Wenborn – A highly recognised and successful management consultant and trainer with a wealth of experience in the practical implementation of management in public and private organisations. Leo has over twenty years experience and his enthusiasm and knowledge provides the highest-quality learning opportunity.